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SIL has developed more than 60 pieces of software to support the work of its fieldworkers; most available to the public for free download. This on-line catalog contains product descriptions, download or purchasing instructions, and technical support information, including the latest SIL software Service Bulletins.


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SIL FieldWorks SE
Technical Support

Current version: 6.0, released October 2009

Service Bulletins

Version 3.0

Version 2.0

Version 1.4

Related Bulletin(s)

[Return to SIL FieldWorks SE description]


Service Bulletin SLS10-20040820

SIL Language Software Disk 5 installation error

Updated Windows Installer

Problem: The software installer, setup.exe, on SIL Language Software Disk 5 Update 2 fails and displays the message:

Could not sucessfully install Windows Installer 2.0

Explanation: The Setup program running from the CD-ROM does not detect if Windows Installer 2.0 (MSI 2.0) has been updated. This happens, for example, when Windows XP Service Pack 2 is installed.

Solution

  1. Click to download the program PatchDisk5.exe.
  2. Save it to a convenient location on your hard drive.
    Note: You will need to run this patch each time you want to use Disk 5.
  3. Make sure the CD-ROM is in the drive (If the the error message is displayed, click OK.)
  4. Run PatchDisk5.exe.

Result: Does exactly the same thing as the regular setup program. The patch program is a substitute for the setup.exe program on the CD, but runs on machines with an updated Windows Installer.

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Technical support information and contacts

SIL FieldWorks is available under the SIL Open Source License. The use of this software is granted at no cost, so free technical support is not available from SIL International. Service Bulletins are posted for known problem fixes and patches.